Please click here to refresh the Frames
Welcome to The Celaeno Trading Ltd Website terms and conditions for use. These terms and conditions apply to your use of the Website and by accessing this Website, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this website. If there is anything you do not understand please feel free to e-mail any enquiry to us at Info@celtrad.co.uk or call us on 01984 639457.
DEFINITIONS
"Conditions" means these terms and conditions and the "Special
Conditions"
"Goods" means goods offered for purchase on the Website.
"Online Sales" means sales of Goods and Services conducted
through the Website.
"Product Description" means that part of the Website where
certain terms and conditions in respect of the individual Good or Service are
provided.
"Services" means services displayed for sale on the Website.
"Special Conditions" means the terms and conditions in the
Product Description referred to in Clause 8.1.
"Users" means the users of the Website collectively.
"User Information" means the details provided by you on any
application to buy Goods or Services from us via the Website.
"Us/Our/We/Celaeno Trading Ltd" means Celaeno Trading Ltd,
a company registered in England and Wales under the number 4501269
"Website" means the website located at www.celtrad.co.uk or
any subsequent URL which may replace it.
"You/Your" means a user of the Website.
COMMUNICATION
Please read all the sections below to understand the risks involved in communicating
and transmitting sensitive information by e-mail.
Please note that internet email is not a 100% secure communications medium.
In the interests of preserving confidentiality in your personal details, We
strongly advise that You take this into consideration before You send Us any
information by email. By proceeding, You agree that You will send Us information
by email at Your own risk.
Messages sent by email may not be secure and may be intercepted by third parties.
If You disregard this warning and choose to send Us confidential information,
You agree that You do so at Your own risk and that You will not hold Us responsible
for any loss that You suffer as a result.
The e-mail address You provide to Us is where We will send Our response. If
You have chosen to discuss your personal account details via E-mail We will
try to respond to You in this way. We cannot guarantee the security of Your
personal information by this communications medium.
A. USE
OF THE WEBSITE
1. Access
We will provide you with access to the Website and offer You Goods and Services
in accordance with these Conditions.
2. Your Obligations
2.1 You
2.1.1 agree not to use the Website (or any part thereof) for any illegal purpose
and agree to use it in accordance with all relevant laws;
2.1.2 agree not to upload or transmit through the Website without limitation,
any computer viruses, macro viruses, trojan horses, worms or anything else designed
to interfere with, interrupt or disrupt the normal operating procedures of a
computer;
2.1.3 will not upload or transmit through the Website any material which is
defamatory, offensive, or of an obscene or menacing character, or that may cause
annoyance, inconvenience or needless anxiety;
2.1.4 will not use the Website in a way that may cause the Website to be interrupted,
damaged, rendered less efficient or such that the effectiveness or functionality
of the Website is in any way impaired;
2.1.5 will not use the Website in any manner which violates or infringes the
rights of any person, firm or company or the rights thereof (including, but
not limited to, rights of intellectual property, rights of confidentiality or
rights of privacy);
2.1.6 will not attempt any unauthorised access to any part or component of the
Website; and,
2.1.7 agree that in the event that You have any right, claim or action against
any other User arising out of that User's use of the Website, then You will
pursue such right, claim or action independently of, and without recourse to
Us.
3. Indemnity
You agree to be fully responsible for all claims, liability, damages, losses,
costs and expenses, including legal fees on a full indemnity cost basis, suffered
by Us and arising out of any breach of the Conditions by You or any other liabilities
arising out of Your use of the Website, or the use by any other person accessing
the Website using Your Internet account.
4. Our Rights
4.1 We reserve the right to:
4.1.1 modify or withdraw, temporarily or permanently, the Website (or any part
thereof) with or without notice to You and You confirm that we shall not be
liable to You or any third party for any modification to or withdrawal of the
Website; and/or
4.1.2 change these Conditions from time to time, and Your continued use of the
Website (or any part thereof) following such change shall be deemed to be Your
acceptance of such change. It is Your responsibility to check regularly to determine
whether the Conditions have been changed. If You do not agree to any change
to the Conditions then You must immediately stop using the Website.
4.2 We will use Our reasonable endeavours to maintain the Website. The Website
is subject to change from time to time. You will not be eligible for any compensation
because You cannot use any part of the Website or because of a failure, suspension
or withdrawal of all or part of the Website.
4.3 We reserve the right to withdraw any Goods or Services from the Website
at any time and/or remove, screen or edit any materials or content on the Website.
We may refuse to process a transaction for any reason or refuse service to anyone
at any time in our sole discretion. We will not be liable to You or any third
party by reason of our doing any of the following: withdrawing any Good or Services
from the Website whether or not those Goods or Services have been sold; removing,
screening or editing any materials or content on the Website; refusing to process
a transaction or unwinding or suspending any transaction after processing has
begun.
5. Third Party Links
In an attempt to provide increased value to Our Users, We may provide links
to other websites or resources. You acknowledge and agree that We are not responsible
for the availability of such external sites or resources, and do not endorse
and are not responsible or liable, directly or indirectly, for the privacy practices
or the content of such websites, including (without limitation) any advertising,
Goods or other materials or Services on or available from such websites or resources,
nor for any damage, loss or offence caused or alleged to be caused by, or in
connection with, the use of or reliance on any such content, Goods or Services
available on such external sites or resources.
6. Monitoring
We have the right, but not the obligation, to monitor any activity and content
associated with the Website. We may investigate any reported violation of these
Conditions or complaints and take any action that We deem appropriate (which
may include, but is not limited to, issuing warnings, suspending or terminating
service, denying access and/or removing any materials from the Website). We
may also investigate, in Our sole discretion, the use, or attempted use, of
any credit card, and take such action as we deem appropriate, including without
limitation, contacting the User using such card or cancelling orders placed
by such User.
B. PURCHASE OF GOODS/SERVICES
7. Orders
7.1 All orders are subject to acceptance and availability. If the Good You have
ordered is not available from stock You will be contacted by e-mail or phone
(if you have given Us details) and You will have the option either to wait until
the item is available from stock or to cancel Your order. All prices are exclusive
of VAT at the current rates and are correct at the time of entering information.
However, We reserve the right to change prices without prior notice to You.
7.2 We will take all reasonable care, in so far as it is in Our power to do
so, to keep the details of Your order and payment secure, but in the absence
of negligence on Our part We are not liable for any loss You may suffer if a
third party procures unauthorised access to any data You provide when accessing
or ordering from the Website.
7.3 You warrant that the User Information which You are required to provide
when You make an offer to buy Goods or Services via the Website is true, accurate,
current and complete in all respects.
7.4 You agree not to impersonate any other person or entity or to use a false
name or a name that You are not authorised to use.
7.5 If You are a private consumer, You may cancel any purchase ordered by You
at any time within 14 days of receipt (exceptions apply) of the Goods or Service
without incurring any obligation or liability to Us, however, You may not cancel
any Service ordered from Us once we have started to provide it to You. If You
choose to do this, You must notify Us in writing as set out in clause 9. Within
30 days of receipt of a valid notification that You wish to cancel any order,
We will refund all monies You have paid to Us.
8. Offers to Purchase and Description of Goods/Services
8.1 Each Good or Service purchased is sold subject to its Product Description
which sets out additional specific terms and conditions related to that Good
or Service including, without limitation, terms and conditions concerning estimated
delivery times and any warranties.
8.2 Any order made by You will be treated as an offer to purchase Goods or Services
from Us. The contract between You and Us will only be completed when We despatch
the Good to You or commence the provision of the Services, as the case may be,
or when We debit Your credit or debit card, whichever is the earlier. The sale
contract is therefore completed in London, England. We reserve the right to
reject any offer to purchase made by You at any time.
8.3 You acknowledge that any automated acknowledgement of Your order which You
may receive from Us shall not amount to Our acceptance of Your offer to purchase
Goods or Services advertised on the Website.
9. Right of Cancellation
9.1 If You are purchasing the Goods or Services for private use (i.e. as a consumer
as opposed to for business use), You have the right to cancel any contract completed
pursuant to clause 7.5 within 14 days of receipt by You of the Goods or Services
("Cancellation Period"). However, You may not cancel any Service ordered
from Us once We have started to provide it to You.
9.2 If you do cancel a contract pursuant to clause 7.5 you must:
9.3 either notify us in writing to Celaeno Trading Ltd, Unit D South Road Industrial
Units, South Road, Watchet, Somerset TA23 0HF, by email to Info@celtrad.co.uk
or by phone on 01984 639457
9.4 retain possession of the Goods.
9.5 take reasonable care of the Goods or Services until We collect the Goods
from You, or You deliver the Goods to Us; and
9.6 ensure that the Goods are returned or are made available for collection
(as the case may be) in the same condition as it was when it was delivered to,
or collected by, You (as the case may be).
9.7 If You do cancel a contract pursuant to clause 7.5, then We will notify
You of when We wish to collect the Goods. We will collect the Goods or Services
within 21 days of Our receiving notification of cancellation. We have the right
to charge You for any direct costs incurred in collecting the Goods and will,
at Our option, deduct these from any sum owed to You. Alternatively, if You
wish, You may return the Goods to Us, during working hours,
9.8 If you do cancel a contract pursuant to clause 7.5, we will refund the monies
you have paid to us within 30 days of you giving us cancellation notice.
10. Payment
10.1 Payment can be made by any major credit or debit card. Payment will be
debited and cleared from Your account before the despatch of Your Good or provision
of the Service to you.
10.2 You confirm that the credit/debit card that is being used is Yours.
10.3 All credit/debit card holders are subject to validation checks and authorisation
by the card issuer and We may share Your personal information with such third
parties as are necessary to enable Us to do such checks. If the issuer of Your
payment card refuses to authorise payment to Us, we will not be liable for any
delay or non-delivery.
11. Eligibility to Purchase
11.1 The purchase of Goods or Services is limited to parties that lawfully can
enter into and form contracts on the Website under English law and who are resident
or incorporated in the United Kingdom. This means that if You are an individual,
You must be 18 years or older to purchase any Goods or Services via the Website
and by offering to purchase any Goods or Services You represent to us that You
are 18 years of age or older. To register, You must provide Your real name,
phone number, e-mail address, credit card details and other requested information.
11.2 The Website is available only to individuals and companies or partnerships
who We, in our absolute discretion, consider eligible. The eligibility criteria
include, without limitation, those who have been issued a valid credit card
by a bank acceptable to Us, whose applications are acceptable to Us and who
have authorised Us to process a charge or charges on their credit card in the
amount of the total purchase price for any Goods or Services which they purchase.
11.3 By making an offer to buy any Goods or Services, You specifically authorise
Us to transmit information (including any updated information) or to obtain
information about You from third parties from time to time, including but not
limited to Your credit-card number or credit reports, to authenticate Your identity,
to validate Your credit card, to obtain an initial credit card authorisation
and to authorise individual purchase transactions.
C. GENERAL
12. Intellectual Property and Right to Use
12.1 You acknowledge and agree that all copyright, trademarks and all other
intellectual property rights in all material or content supplied as part of
the Website shall remain at all times vested in Us or Our licensors. You are
permitted to use this material only as expressly authorised by Us or Our licensors.
12.2 You acknowledge and agree that the material and content contained within
the Website is made available for Your personal non-commercial use only and
that You may download such material and content onto only one computer hard
drive for such purpose. Any other use of the material and content of the Website
is strictly prohibited. You agree not to (and agree not to assist or facilitate
any third party to) copy, reproduce, transmit, publish, display, distribute,
commercially exploit or create derivative works of such material and content.
13. Notices
13.1 You may send us notices under or in connection with these Conditions:
14.1.1 by post to Celaeno Trading Ltd, Unit D South Road Industrial Units, South
Road, Watchet, Somerset TA23 0HF
14.1.2 by fax to 01984 639554
14.1.3 by telephone to 01984 639457
14.1.4 by email to Info@celtrad.co.uk
13.2 As proof of sending does not guarantee Our receipt of Your notice, You
must ensure that You have received an acknowledgement from Us which will be
sent within 3 working days of Our receipt and should be retained by You.
14. Limitation
of Liability
14.1 While We will use reasonable endeavours to verify the accuracy of any information
We place on the Website, We make no warranties, whether express or implied in
relation to its accuracy.
14.2 The Website is provided on an "as is" and "as available"
basis without any representation or endorsement made and We make no warranties
of any kind, whether express or implied, in relation to the Website, or any
transaction that may be conducted on or through the Website including but not
limited to, implied warranties of satisfactory quality, fitness for a particular
purpose, non-infringement, compatibility, security, accuracy, conditions of
completeness, or any implied warranty arising from course of dealing or usage
or trade.
14.3 We make no warranty that the Website will meet Your requirements or will
be uninterrupted, timely, secure or error-free, that defects will be corrected,
or that the site or the server that makes it available are free of viruses or
bugs or represents the full functionality, accuracy or reliability of the materials.
We will not be responsible or liable to you for any loss of content or material
uploaded or transmitted through the Website.
14.4 To the fullest extent permissible under applicable law, We disclaim any
and all warranties of any kind, whether express or implied, in relation to the
Goods and Services including but not limited to, implied warranties of satisfactory
quality and fitness for a particular purpose.
14.5 Notwithstanding any other provision in the Conditions, nothing herein shall
limit Your rights as a consumer under English law.
14.6 The information provided to You in connection with the Goods and Services
is provided by the suppliers of such Goods and Services and you acknowledge
that we do not verify the accuracy of such information. We therefore exclude
all liability of any kind (including but not limited to defamation, breach of
confidence, intellectual property right infringements, invasion of privacy and
negligence) for the transmission or reception of such information of whatever
nature to You.
14.7 You acknowledge that We cannot guarantee and therefore shall not be in
any way responsible for the security or privacy of the Website and any information
provided to or taken from the Website by You.
14.8 We will not be liable, in contract, tort (including, without limitation,
negligence), pre-contract or other representations (other than fraudulent or
negligent misrepresentations) or otherwise arising out of or in connection with
these Conditions for:
14.8.1 any economic losses (including without limitation loss of revenues, profits,
contracts, business or anticipated savings); or
14.8.2 any loss of goodwill or reputation; or
14.8.3 any loss which was not brought to the attention of Celaeno Trading Ltd
at the time the contract was made or any loss that would be an unforeseeable
consequence of a breach of the contract by Celaeno Trading Ltd;
14.9 in any case whether or not such losses were within the contemplation of
either of Us at the date on which the event giving rise to the loss occurred,
was suffered or incurred by one of Us arising out of or in connection with the
provisions of any matter under these Conditions.
14.10 Nothing in the Conditions shall exclude or limit Our liability for death
or personal injury resulting from Our negligence or that of Our servants, agents
or employees.
15. Severance
If any part of the Conditions shall be deemed unlawful, void or for any reason
unenforceable, then that provision shall be deemed to be severable from these
Conditions and shall not affect the validity and enforceability of any of the
remaining provisions of the Conditions.
16. Waiver
No waiver by Us shall be construed as a waiver of any preceeding or succeeding
breach of any provision.
17. Survival
Each provision of these Conditions shall be construed as separately applying
and surviving even if for any reason one or other of those provisions is held
to be inapplicable or unenforceable in any circumstances.
18. Entire Agreement
These Conditions (as amended from time to time) contain the entire agreement
between You and Us relating to the subject matter covered and supersedes any
previous agreements, arrangements, undertakings, representations or proposals,
written or oral, between You and Us in relation to such matters. You confirm
that You have read these conditions and, You fully understand them and You also
agree that these conditions are the only terms (together with Your network provider
agreement ) that rule Your relationship with us.
19. Law
The Conditions shall be governed by and construed in accordance with the laws
of England and you irrevocably submit to the exclusive jurisdiction of the courts
of England.
The personal information you provide by submitting this form will be collected
by Celaeno Trading Ltd. who may (i) pass Your details to any associated company
and certain third parties to assist them in analysing use of the Website and
enabling them to contact You about Goods or Services which may be of interest
to You and (ii) use it in accordance with Our privacy policy.
20. Handling
Complaints
There may well be occasions when you are unhappy with the service that has been
provided to You by Celaeno Trading Ltd. In these cases, Celaeno Trading Ltd
endeavours to be fair and efficient in handling any complaint You should have
and that Your complaint will be processed confidentially.
If You have a complaint, please send Us a letter to this address (Celaeno Trading
Ltd Ltd, 29 Dovetons Drive, Williton, Taunton, Somerset TA4 4ST) or an e-mail
to this address (info@celtrad.co.uk).
We endeavour to give You an answer within 5 working days and will provide You
with a likely timescale for resolving the dispute. We will keep You informed
about the progress of Your complaint.
We undertake to check Our system regularly for handling complaints and We welcome
any suggestion You may have in relation to how this system may be improved
Please click here to refresh the Frames